Bria vs. Zoiper and Alternative Softphones: What's the Difference?
Table of Contents
How Does Bria Stack up?
Bria, Zoiper, Acrobits, and Linphone are cloud-based business softphones. You’ll find a similar calling, messaging, and video conferencing capabilities between both; however, Bria simplifies deployment, provisioning, management and offers an extensive range of device, platform, network, and provider integrations. Meaning we work with your business, not the other way around.
Let’s take a look at some differences between Bria and Zoiper and alternative softphones, and why you’ll want to switch to Bria.
Bria
``Nice app for managing business phone numbers, messaging, contacts and all calls incoming, missed and outgoing...for you to retrieve anytime anywhere.`` - App Review November 2020
Zoiper
``App no longer connects over wifi since last update. Says 'wrong network type' `` - App Review December 2020
Acrobits
``I sent a support request to Acrobits months ago and they acknowledged the issue, claimed that they were working on a fix? Months later and still this issue exists!`` - App Review October 2020
Linphone
``It is obvious this doesnt deserve a high rating. This needs simplification and after at least 3 years they should have provided a solution.`` - App Review November 2020
Don’t take our word for it. See why our clients love Bria!
See what our customers say about Bria, and why chose us over competitors such as Zoiper, Acrobits, and Linphone.
``Solid Softphone for SIP calls``
The largest benefit to this software is convenience and cost effectiveness. Bria is compatible with many third party applications and most SIP providers will offer configuration support. The combined softphone and USB headset cost is much less than a VOIP phone / headset combo and has no desktop footprint.
Melissa A.
IT Manager & Sales Executive
``Simply the best``
Besides the obligatory upgrade + smaller issues with transferring calls, my overall experience is overwhelmingly positive. We've used another softphone provider before and simply switched over completely to Bria after an endless road of issues. That road has come to an end now, and we're very happy with Bria.
Oliver V.
Co-Founder
``Secure, reliable softphone``
I have been using Counterpath products, including Bria, for nearly five years. It is a great, solidly performing, secure softphone. I love that Counterpath is always on top of updates and security patches for their product. This is my number one priority for a softphone. Bria is affordable, lightweight, and easy to use.
Miranda K.
Director of Communications
Bria vs. Zoiper, Acrobits, and Linphone
Bria vs. Zoiper, Acrobits, and Linphone
| Bria | Acrobits | Zoiper | Linphone | |
|---|---|---|---|---|
| Deployment | Harmonize a combination of on-premise or hosted server platforms. Remotely provision, deploy, and manage. | On-premise or hosted server platforms; however, limited ongoing management tools. | On-premise and cloud deployments; however, no remote support. | Remote provisioning only. |
| User Experience | Uniform, intuitive apps available on all devices, and on any network, with a user-friendly design | Per iOS Store user “The app description states this app supports sms. When I contacted their support to figure out how to use it, I was told it does not support sms.” | Per iOS Store user “Call quality is terrible (all my customers complain about echo), Bluetooth never works, the push notifications are hit and miss” | Per iOS Store user “The user interface needs some work. Tapping the menu button always takes about five attempts before I finally hit the exact spot.” |
| Intended Customers | Individuals, SMB or Enterprise. We have something for everyone. | Intended for SMB and Enterprise. Not tailored to Individuals. | Intended for SMB and Enterprise. Not tailored to Individuals. | Intended for SMB. Not tailored to Large Enterprises. |
| Support | Hands-on support team to answer questions and walk through instructions. | Online, Knowledge base & Videos only. | Online Support Only. | Online Support Only. |
| Messaging & Presence | IM, SMS, Group Chats, Push Notifications and Presence with XMPP and SIP Simple. | No Group or SMS messaging. IM & Presence unavailable with XMPP. | IM and Presence. SMS unavailable with XMPP. | IM & SMS available only on Mobile. Not Ideal for SMB or Enterprise. Presence only via Flexisip |
| Conferencing | HD Quality and features rich video. Up to 200 participants | Screen sharing is not working for the desktop installation of the WebRTC application. iOS UI is not consistent with Android and webRTC UI. | Video is supported only for Windows. | Only up to 8 participants. Only available via Flexisip. |
| Ease of Administration | Advanced user experience metrics, reporting, custom dashboards, proactive troubleshooting tools and more | No call reporting, analytics, multi-group management or ongoing configuration management. | Only supports debug logs, crash logs and packet capture logs. Limited to no administrative tools. | Remote provisioning limited to user creation, identify validation via email or SMS, and account recovery. |
| Product Direction & Innovation | Fully integrated UC tool, rich features capabilities and configurability. Call anywhere, from any device, to any device. | No adaptive Jitter Buffer, IVR, Predicative Dialer, Call Monitoring, or Call Center Management. | No API Integration tool. Limited branded device support. | Many features are still under development on a medium- or long-term basis. No Call routing, IVR, or UC. |
| Pricing | Bria Pricing Starting from: $2.95 | Acrobits Pricing Starting from: $49 | Zoiper Pricing Starting from: $4.99 | Linphone Pricing Starting from: $15 |
Still curious why Bria vs. Zoiper?
Extreme Flexibility
Communicate anywhere with apps for laptops, smartphones and desktops.
Reduce Costs
Why pay & support for multiple tools? Save with an all in one tool. Hosted chat, file transfer, HD video conferencing and more.
HD Audio & Video
Seamlessly integrate your call service or VoIP service, with crystal clear call support.
Streamlined Admin
Set up with a snap. Remotely deploy and provision with powerful configuration and management tools.
Technical Specs & Resources
Pricing
Contact our Sales Team for a custom quote.
Desktop Requirements
See the supported operating systems on Windows and Mac.
Mobile Requirements
See a full list of supported mobile devices.
Interested in Bria Enterprise?
Get in touch for a free trial or demo today.